For Ages 21+

wj2 Responsible Gambling —
Stay Safe, Play Within Your Limits

Entertainment is best when it stays in control. wj2 wants you to play comfortably at all times — free from financial pressure or mental distress. On this page, learn about our tools, warning signs, and support options.

For individuals aged 21 years or older only

Gambling is for entertainment, not stress

Before joining wj2, every member should keep one thing in mind — online casino and betting are purely a form of entertainment, not a guaranteed source of income. There is always a chance of losing in gambling, and you should only bet an amount you can afford to lose. We believe responsible gambling is what brings real enjoyment over the long term.

The minimum age to open an account and participate in all activities on the wj2 platform is 21 years. Registration by minors is strictly prohibited. Reading our Terms and Conditions will give you a clear understanding of this and all other membership requirements.

We provide several practical tools that you can control yourself to keep your gambling experience safe and enjoyable. Read our FAQ and contact us directly via 24/7 live chat for any questions.

21+

All casino and betting activities are available to individuals aged 21 years or older only.

Tools to keep you in control

Using the features below, you can manage your own gambling habits. Contact the wj2 support team to activate any of these tools.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. You will not be able to deposit beyond the set limit.

Deposit Limit

Session Time Limit and Breaks

Use a session timer to keep track of how long you play at a stretch. After a set time, our system will automatically alert you.

Session Limit

Self-Exclusion

Apply for self-exclusion to temporarily or permanently close your account. During this period, no account activity or bonuses will be active.

Account Break

Review Your Gambling History

View the complete record of deposits, withdrawals, and bets on your account. Understanding your own spending patterns is the first step in responsible gambling.

Transaction History

Bet Limit

Set an upper limit on each bet or on your total daily wagers. This is one of the most effective tools for reducing the risk of large losses.

Bet Limit

Cooling-Off Period

You can take a cooling-off period of anywhere from 24 hours to 30 days. During this time, logging in or betting on your account will not be possible.

Cooling-Off

Recognise the warning signs of a problem

If you notice any of the signs below in yourself, it may be a signal to seek help in time.

  • You keep placing larger bets to try to recover money you have lost.
  • You want to stop gambling but cannot, or your mind keeps coming back to it.
  • You are betting with household money, borrowed funds, or savings.
  • You are hiding your gambling from family or friends.
  • You are spending more time gambling while neglecting work, studies, or family responsibilities.
  • You are feeling anxious, restless, or noticing mood changes related to gambling.
  • You no longer feel the same excitement unless you bet more than before.

Assess yourself

Ask yourself these questions honestly:

  • Am I spending more than my set budget?
  • Is gambling affecting my daily life?
  • Do I get angry or frustrated when I lose?
  • Am I uncomfortable talking to anyone about this?
  • Do I feel restless when I am not betting?
If the answer to any one of these questions is "yes", contact wj2 support or speak with a family member or professional counsellor.

Ways to get help

Acknowledging the problem is the first step toward a solution. You are not alone — you can seek support through any of the options below.

wj2 Support Team

Contact us via 24/7 live chat or email in Bengali or English. To set limits on your account or apply for self-exclusion, the support team will assist you right away. Support email: [email protected]

Active 24/7

Family and Trusted Ones

Talk openly with a family member or close friend. Letting someone you trust know reduces mental pressure and makes decisions easier. Your family is your greatest source of support.

Lean on your loved ones

Professional Advice

Get confidential advice from a trained mental health counsellor in a safe and private setting. Various government and private mental health services are available in Bangladesh.

Professional Support

wj2's commitment

wj2 is committed to running a safe and transparent platform. Our system uses SSL encryption, so your personal and financial information stays protected. Under our Privacy Policy, your data is never sold or shared with third parties.

We follow a strict identity verification process to prevent minors from accessing the platform. During account verification, the applicant's age and identity are confirmed. wj2's goal is to create an environment where gambling stays within the bounds of entertainment — and does not become a source of financial or mental harm.

To learn more about us, visit our About Us page.

Secure platform with SSL security and data protection

SSL Secured 24/7 Support 21+ Verified

Practical tips for safe gambling

Do

  • Set a budget in advance and stick to it strictly.
  • Treat gambling as entertainment, not as a source of income.
  • Take regular breaks and spend time on other activities too.
  • Avoid gambling when you are under stress or have been drinking.
  • Temporarily close your account yourself if you need to.

Don't

  • Do not keep increasing your bets in hopes of recovering money you have lost.
  • Do not bet with money set aside for household expenses.
  • Never bet with borrowed money or money belonging to someone else.
  • Do not hide the problem — let your family know.
  • Do not allow minors to use your account.

Responsible Gambling FAQ

Once self-exclusion is active, you will not be able to log in, deposit, or place bets during the set period. Any active bonuses will also be suspended. It cannot be reversed before the self-exclusion period ends. To activate this feature, contact wj2 support via 24/7 live chat or email.

Start by talking to them calmly and try to understand the situation without judgment. You can contact wj2 support to find out about setting limits or applying self-exclusion on the relevant account. Seeking help from a trained mental health counsellor is also very effective in this situation.

Decreasing a deposit limit takes effect immediately. However, increasing a limit requires a review period — this is intentional, to prevent quick decisions made in the heat of the moment. Contact support for more details.

Yes, for some people gambling can become an addiction, especially when it gets out of control and starts affecting other areas of life. This is not a sign of weakness — it is a mental health matter and can be addressed with the right support. Seek help as soon as early signs appear.

You must be 21 years of age or older to register an account, and this is confirmed during identity verification. Additional proof may be requested in cases of doubt. Make sure your device or account remains out of reach of children.

A cooling-off period is generally short-term — from 24 hours up to 30 days — and serves as a temporary break. Self-exclusion is long-term and more strict; during this time the account cannot be accessed or used in any way. Self-exclusion is more suitable for those facing serious problems.