wj2's Privacy Policy

1 Introduction and Scope of Application

wj2 is an online gaming and betting platform that provides services to users in Bangladesh. This Privacy Policy applies to all services offered through the wj2casino.cam website and related applications.

By visiting our website or registering an account, you agree to the terms of this Privacy Policy. Before opening an account with wj2, please also read our Terms and Conditions, as both documents together form the legal basis for the service.

If you have any questions about this policy, please contact our support team directly. wj2 reserves the right to update this policy at any time, and notice of any changes will be posted on the website.

2 What Information We Collect

wj2 collects only the information about its users that is necessary to provide the service. The information collected can be divided into three main categories:

2.1 Registration and Identity Information

When creating an account, you will be asked to provide the following details:

• Full name
• Date of birth (for age verification — to confirm 21+)
• Email address
• Mobile number
• Username and password chosen by the user

2.2 Financial Transaction Information

Your payment method details are required for deposits and withdrawals. wj2 processes transactions via bKash, Nagad, Rocket, Upay and bank transfer. Your mobile banking number or bank account details may be collected for this purpose.

All financial information is kept secure via SSL encryption and is never sold or shared with third parties under any circumstances.

2.3 Technical and Usage Information

When you use wj2, the following information may be recorded automatically:

• IP address and device identification details
• Browser type and operating system version
• Duration of site visits and pages viewed
• Gaming activity and betting history
• Cookie and session data

3 Purpose of Data Use

wj2 uses your information only for legitimate and necessary purposes. The main reasons for using the collected information are outlined below:

3.1 Service Operation and Improvement

• Creating, verifying and managing accounts
• Processing deposits, withdrawals and other transactions
• Providing gaming and betting services without interruption
• Identifying and resolving technical issues on the platform
• Analysing the service to improve user experience

3.2 Security and Verification

• Detecting and preventing fraudulent activity
• Verifying account ownership
• Preventing access by users under the age of 21
• Preventing the creation of multiple accounts

3.3 Communication and Support

• Providing support via live chat and email
• Sending important account-related notifications
• Sharing information about bonuses and promotions (with consent)
• Informing users of policy changes

4 Data Storage and Security

wj2 uses up-to-date technology to protect your information. Our servers are secured with SSL (Secure Socket Layer) encryption and all data transfers are carried out through encrypted channels.

Your account password is stored in hashed format — no member of staff can view your password directly. For financial information, we use the secure infrastructure of payment processors.

Data retention period: For active accounts, all necessary information is retained for the duration of service provision. Even after an account is closed, records of financial transactions may be kept for a specific period as required by legal obligations.

5 Sharing Information with Third Parties

wj2 never sells, rents or exchanges your personal information. However, a limited amount of information may be shared with third parties in specific circumstances:

5.1 Service Provider Partners

We work with trusted third parties for payment processing, technology infrastructure and customer support. These partners are given access only to the information necessary for their specific function and are contractually bound to follow our privacy policy.

5.2 Legal Obligations

If wj2 is required to disclose information in response to a court order, a legitimate request from a law enforcement authority, or applicable law, it will comply with that obligation. Where possible, users will be notified in advance in such cases.

5.3 Game Studios and Content Providers

Our game providers — including Evolution, Pragmatic Play Live, JILI and PG Soft — can see limited usage data through their own technical connections, but this is solely for the purpose of operating the game service, and a full personal profile is not shared with them.

6 Cookies and Tracking Technologies

Cookies are used on the wj2 website. Cookies are small text files stored in your browser that help remember your identity and preferences on subsequent visits.

6.1 Essential Cookies

These cookies are essential for maintaining login sessions, ensuring security and operating core functionality. Disabling them will prevent key features of the site from working properly.

6.2 Analytical Cookies

These cookies are used to collect and review site usage statistics. They help us understand which pages are visited most or where users encounter problems.

6.3 Preference Cookies

These cookies remember your language preference, display settings and other user-specific settings.

You can manage cookies from your browser settings. Keep in mind that disabling certain cookies may cause some features of wj2 to stop working properly.

7 Your Rights

As a wj2 user, you have several important rights over your own information:

• Right to access: You can find out at any time what information we hold about you.
• Right to rectification: If any information is incorrect or incomplete, you can request that it be corrected.
• Right to erasure: In certain circumstances you can request that your information be deleted, though some data may need to be retained due to legal obligations.
• Right to restrict processing: In certain circumstances you can request a temporary pause on the use of your information.
• Right to portability: You can request a copy of the information you have provided in a common format.
• Right to object: You can opt out of marketing communications and object to certain types of processing.

To exercise any of these rights, please contact our support team. We will respond to your request within a reasonable time. Additional information may be requested for complex requests.

8 Responsible Use of Data

wj2 is committed not only to the security of personal data but also to the overall wellbeing of its users. We place the highest importance on responsible gaming on our platform.

As part of this commitment, we monitor your gaming activity and may contact you if we notice unusual patterns. This is not a measure taken against you — it is for your protection. The information collected may also be used for this purpose.

Users must be at least 21 years old to use our service. Information collected for age verification is held securely and is not used for any other purpose.

9 Protection of Children and Minors

wj2's services are strictly for users aged 21 and over. We do not knowingly collect information from any minor.

If we identify a user as being under 21, that account will be closed immediately and the associated information will be securely deleted. If a parent or guardian suspects that their child has opened an account with wj2, please notify our support team without delay.

10 Policy Changes and Updates

wj2 may update this Privacy Policy from time to time. For any significant changes, we will:

• Publish a notice on the website's main page
• Notify registered users by email
• Update the "Last Updated" date at the top of the page

If you continue to use wj2 after any changes, you will be considered to have accepted the new policy. We therefore recommend revisiting this page from time to time.

Visit our FAQ section for answers to common questions about wj2 — it covers privacy, account management and more in detail.

11 Contact and Complaint Resolution

For any questions, concerns or complaints relating to this Privacy Policy, please contact us directly. wj2's support team is available 24 hours a day, 7 days a week in both Bengali and English.

After receiving a request relating to your rights, we will respond within a reasonable time. Additional information may be requested for complex cases.